Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. COOL VERSION will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 Days after the confirmation.

Please return your purchase to the following address:
Cheow Holding Sdn Bhd
51 , Jermal Complex , Jalan Sultan Azlan Shah , 31400 Ipoh Perak

Please contact us at Cheowholding@gmail.com or 013 - 520 2696 if you have any questions or doubts.

 

退货和退款政策

退回的货物将与收据一并检查,货物应处于良好状态。 收到的包装还应保持原始状态,并放入原始运输包装中。 如果商品已被客户使用或损坏,则不会退款。 如果您的货物在回程途中丢失,COOL VERSION也将不承担任何责任。 一旦我们检查并确认商品/产品,客户将在确认后的14天内收到退款。

 

请把你想要退还的货物邮寄至以下地址 :
Cheow Holding Sdn Bhd
51 , Jermal Complex , Jalan Sultan Azlan Shah , 31400 Ipoh Perak

如果您有任何疑问,请通过Cheowholding@gmail.com或013-520 2696与我们联系。